# Exchange Direct Messages

{% hint style="info" %}
A *direct message* is only possible between two friends. You will need to send a *friend request* to the person of your choice, and they must accept before the direct messaging channel opens. Once the channel is open, you can chat freely.

*Direct messages* are not recorded in patient files and are only visible to you and your "friend".
{% endhint %}

{% hint style="warning" %}
At the moment, once a friend request has been accepted, it is not possible to close the direct messaging channel.

This limitation will be fixed soon.
{% endhint %}

## Step-by-Step

{% stepper %}
{% step %}
**Go to the Home page.**

<div align="left"><figure><img src="/files/Ao8Bj17cVa4TQHT5DRoO" alt="" width="375"><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}
**To start a direct message, select Direct messages.**

<div align="left"><figure><img src="/files/boJSdaasqfzNCxBbWfFf" alt="" width="375"><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}
**1) Write your message, 2) add any necessary content or 3) start a call.**&#x20;

<div align="left"><figure><img src="/files/B4v2hpBomwboJAqhurfT" alt="" width="375"><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}
**Send your message by selecting the purple arrow.**

<div align="left"><figure><img src="/files/PZlwbFsW2erLxEa1wLmQ" alt="" width="375"><figcaption></figcaption></figure></div>
{% endstep %}
{% endstepper %}


---

# Agent Instructions: Querying This Documentation

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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://support-en.braver.net/guides/for-healthcare-professionals/network/send-direct-message-with-friends-only.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.