> For the complete documentation index, see [llms.txt](https://support-en.braver.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support-en.braver.net/guides/for-healthcare-professionals/network/send-direct-message-with-friends-only.md).

# Exchange Direct Messages

{% hint style="info" %}
A *direct message* is only possible between two friends. You will need to send a *friend request* to the person of your choice, and they must accept before the direct messaging channel opens. Once the channel is open, you can chat freely.

*Direct messages* are not recorded in patient files and are only visible to you and your "friend".
{% endhint %}

{% hint style="warning" %}
At the moment, once a friend request has been accepted, it is not possible to close the direct messaging channel.

This limitation will be fixed soon.
{% endhint %}

## Step-by-Step

{% stepper %}
{% step %}
**Go to the Home page.**

<div align="left"><figure><img src="/files/Ao8Bj17cVa4TQHT5DRoO" alt="" width="375"><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}
**To start a direct message, select Direct messages.**

<div align="left"><figure><img src="/files/boJSdaasqfzNCxBbWfFf" alt="" width="375"><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}
**1) Write your message, 2) add any necessary content or 3) start a call.**&#x20;

<div align="left"><figure><img src="/files/B4v2hpBomwboJAqhurfT" alt="" width="375"><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}
**Send your message by selecting the purple arrow.**

<div align="left"><figure><img src="/files/PZlwbFsW2erLxEa1wLmQ" alt="" width="375"><figcaption></figcaption></figure></div>
{% endstep %}
{% endstepper %}


---

# Agent Instructions
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