Exchange Direct Messages

A direct message is only possible between two friends. You will need to send a friend request to the person of your choice, and they must accept before the direct messaging channel opens. Once the channel is open, you can chat freely.

Direct messages are not recorded in patient files and are only visible to you and your "friend".

Currently, once the friend request is accepted, it is impossible to close the direct messaging channel.

This is a limitation that will be corrected soon.

Step-by-Step

1

To initiate a direct message, go to Network tab or select direct messages under Home tab (see orange box).

2

Contacts with a paper airplane are your "friends", meaning you can send them direct messages.

Select the "friend" you want to write to, then click the paper airplane icon under their photo.

3

Write the message of your choice and add necessary content if needed. Send your message by selecting the purple arrow.