How to Invite Users?

Access the admin console

Click on the corresponding item in the left menu

Click on the add button at the bottom right

Enter the information

• Enter the first and last name

• Enter the email address

• Select applicable roles and permissions

Select the team where the user will be located

• By selecting Participant so the person is part of the team as a participant in discussions and care channels

• By selecting Triage so the person has access to the team's triage box (if relevant)