When a discussion is completed, the care team can close the thread. The content will remain accessible, but you will no longer be able to exchange new messages.
1
Access the care team of your choice.
2
The page of your care team is divided into 2 sections (see orange boxes)
Active Discussion Threads
Closed Discussion Threads
Note that each closed discussion thread is marked with a checkmark.
Click on the closed discussion thread that interests you.
3
You have access to the entire discussion and attachments (paperclip at top right), if applicable.
Note that the closed discussion thread displays the mention: The discussion thread has been closed and it is impossible to add content to it. (See orange box at bottom of screen)
