# Patient and Caregiver Communication A healthcare professional or an organization can invite the patient or external collaborators who are not part of the Braver network but are still involved with the patient (e.g., parents, caregivers) to communicate and exchange information. 1. A patient or caregiver is always invited from one or more [patient files](/for-healthcare-professionals/patient-files.md) 2. To communicate with them, [care channels](/for-healthcare-professionals/care-channels.md) are created, specifically inviting them 3. These care channels gather all the information exchanged with the patient and their caregivers in a way that distinguishes them from other interprofessional exchange channels, helping to avoid errors **Feel free to consult** [**our dedicated guides**](https://support-en.braver.net/guides/for-professionals/patient-caregiver-communication) **to quickly understand how to communicate with patients and caregivers.** --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://support-en.braver.net/for-healthcare-professionals/patient-and-caregivers.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.