> For the complete documentation index, see [llms.txt](https://support-en.braver.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support-en.braver.net/need-help.md).

# Need help?

{% hint style="success" %}
Use the search bar at the top of this page to search for content or ask a question to the intelligent search engine!
{% endhint %}

{% content-ref url="/pages/5OSKIlavUm9B98cam77N" %}
[Report an Issue](/report-an-issue.md)
{% endcontent-ref %}

{% content-ref url="/pages/j0CNWVZ0XkUqxmhNG6zn" %}
[Frequently Asked Questions](/faq.md)
{% endcontent-ref %}

<details>

<summary><strong>By Phone</strong> (available during weekdays, excluding holidays)</summary>

Call us at [+1-888-342-8032](tel:1-888-342-8032)

</details>

<details>

<summary><strong>By Phone</strong> (available 24/7)</summary>

Your organization may have access to our 24/7 support phone number. **If this is the case, use it in case of a problem!**

If you do not have one and wish to learn about our advanced support packages, [write to us](https://braverhealth.typeform.com/to/WVCTxfmh)!

</details>

<details>

<summary><strong>By Email</strong></summary>

Write to us at <support@braver.health>

</details>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://support-en.braver.net/need-help.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.