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To ensure information continuity!
To better understand concepts related to teams, do not hesitate to consult documentation.
The Team Threads tab groups all discussion threads of your team, active or not.
With Team Threads, it is possible to access all messages shared between all members of your team, whether you participated in the discussion thread or not.
It then becomes easy to join a discussion belonging to your team, if needed.
If you are not part of a team, or if you do not have the required permissions to view this tab, you will not have the option to access this page.
Also, it is important to note that Braver logs access to these Team Threads. Authorized persons in your organization can therefore produce access audits as needed.
Select the Team tab.
Select team threads, then the discussion that interests you.
You now have access to the content of the discussion thread.
If needed, you can join the discussion.
Click on Team tab to access your team's triage box.
Select Triage to view the new message received by your team.
Click on the new message to open it. New messages are marked with a red circle and are highlighted.
You will need to choose Accept and Assign to respond yourself.
You can now reply to the discussion thread!
It will no longer appear in the triage box, but will be in your Active Threads under the Home tab.
To see who is assigned to the discussion, you must access the list of participants in a discussion thread. Click on the thread that interests you.
Click the button to access participants.
Here you can see that in the doctors team, Emilio is assigned.
Only one person can be assigned per team.
Emilio could unassign himself by clicking on the three small dots, then clicking "Unassign".
On mobile, long press on Emilio to access the menu.
To assign yourself, access the same menu and click "Assign me as responsible".
To assign another colleague, access the same menu and click "Assign as responsible".
Select the discussion thread you want to return to your team's triage box.
Access the thread participants at the top right.
Click on the 3 small dots next to your name.
Click on Leave Discussion.
At this point, no one from the doctor's team is participating in the discussion. This is why the message returns to the doctors' triage box.
Another colleague from your team can follow up on this discussion thread.
Put a message here to refer to triage boxes.
Start a new discussion thread by clicking on the bubble on the home page.
Choose the type of discussion thread that suits you, then in the participants section, click Invite.
To invite a team, click on the workplace of the team in question.
Under the workplace name, click Add to Discussion.
Select the desired team.
Here we can see that the IPS team has been selected (see orange box).
Finish writing your message and send it by clicking here.