When creating a new discussion thread, select the Normal Priority option.

You can then modify it to High Priority.

Fill in all necessary fields to start the discussion thread, then click Send.

In a discussion thread, you can click the "+" symbol or paperclip icon to add an attachment.

• On a computer, you can click "Attach a File"

• On a mobile device, you will have the option to take a photo, record a video, or select a file.

To finish, press the purple arrow to send your file.

Create a new discussion thread.

If you do not have time to complete your message, click Save draft.

The draft will appear in your active threads. You will recognize it by the pencil image in the participant bubble.

You can delete it by opening it and clicking on the three small dots, then Delete draft.

You can also save it again or duplicate it to send it to other participants.

While writing a new message or in a draft, click on the three small dots.

Select Duplicate this draft.

The message has been duplicated and now appears in your active threads. You can duplicate it as many times as necessary.

Note that the patient and participant associated with the original thread are not included in the copy.

You can therefore associate it with the patient of your choice as needed and with new participants.

Click on the circle showing participants, at the top right of your thread.

If you want to leave the discussion, click on the 3 small dots near your name, then click on Leave Discussion.

At this point, a record of your presence will be kept. You will appear as a participant who has archived the discussion on their side.

Select the discussion thread you are interested in.

Click on the paperclip icon at the top right.

To view an attachment, select it.

It will open in the center of the screen.

From a photo or video about to be sent in a discussion thread, you can access the editing tool by clicking the edit button.

You can now perform several types of modifications, including:

• Adjust the image (colors, etc.)

• Transform the image (crop, etc.)

• Modify focus

• Add text

• Add brush strokes

Once your modifications are complete, click the save arrow.

In the patient file concerned, locate the care channel for which you want to add a participant. Click View Details.

Click on the participant avatars at the top right.

To add an individual participant (not a team), click here.

Select the desired participant. If they do not appear automatically, search for them using the search bar.

Click Add to Discussion, then confirm your choice.

Click in the square at the top left.

Your team is displayed here.

Select the Team tab.

Select team threads, then the discussion that interests you.

You now have access to the content of the discussion thread.

If needed, you can join the discussion.

Click on Team tab to access your team's triage box.

Select Triage to view the new message received by your team.

Click on the new message to open it. New messages are marked with a red circle and are highlighted.

You will need to choose Accept and Assign to respond yourself.

It will no longer appear in the triage box, but will be in your Active Threads under the Home tab.

Select the discussion thread you want to return to your team's triage box.

Access the thread participants at the top right.

Click on the 3 small dots next to your name.

Click on Leave Discussion.

At this point, no one from the doctor's team is participating in the discussion. This is why the message returns to the doctors' triage box.

Another colleague from your team can follow up on this discussion thread.

Access your profile via your avatar at the bottom of the screen.

From here, you have a few options to modify your profile:

1. Modify your name

2. Modify your profile photo visible to other users

3. Modify your presentation text

If you click on the presentation text, you can write your text in the indicated place and click Save when finished.

Select the badge with your photo or initials, then Switch Session.

You will then be able to choose an active session or add a new one.

You can quickly access your locked session using your PIN.

If you choose the Log Me Out option, your session will be completely disabled on your device.

After such a deactivation, the next time you want to log in on this device, you will need to provide your email, password, and confirm your identity with a security code received by email or SMS.

Select the badge with your photo or initials to access your profile, then click on your name.

Select the Settings tab.

Under the Security section, click Generate Recovery Code.

Follow the instructions.

Select the badge with your photo or initials to access your profile, then click on your name.

Select the Settings tab.

Under Security, select Change My Password.

Enter the new password, then repeat to ensure both passwords match.

When finished, click Save in the top right corner.

Select the badge with your photo or initials to access your profile, then click on your name.

Select the Settings tab.

Under the Security section, select Change My PIN.

Enter the new PIN.

Repeat to ensure the two PINs match.

During your login attempt, click on Forgot Password?

Fill in the requested fields. You will need to enter a new password and validate it by entering it a second time.

Then, select Reset Password.

Select the badge with your photo or initials to access your profile, then click on your name.

Click on the Settings tab.

At the bottom of the page, go to Delete Your Account.

Click on Delete Account.

Write braver in the appropriate space and confirm by clicking Delete Account one last time.

Click on the care team whose participants you want to see. You may only have one care team, which is normal!

Then click on the participant avatars at the top right.

Here is your care team! Here we see that Jemma is part of the NP team and Lucy is part of the pharmacist team.

Access the care team for which you want to view pinned attachments.

Click on the pin button at the top of the page.

In the attachments menu, you can view all attachments or sort them by format.

Here, the All filter is activated. (see orange box)

If I were looking for a photo, I could click on the Photos filter.

To exit the Attachments menu, click on the X at the top left.

First, you need to access a discussion thread. Click on the care team that interests you. You may only have one care team, which is normal!

Access the discussion thread whose participants you want to see by clicking on it.

Once the discussion thread is open, click on the participant avatars at the top right.

You have now accessed the list of discussion participants!

In this example, Guylaine and Emilio are part of the doctors team, while Lucy is part of the pharmacists team.

There is an envelope near Emilio's name because he has not yet joined the discussion. It is therefore normal not to have a response from him!

Click on the care team for which you have a notification.

Then click on the message that shows the red badge with the mention Unread Discussion Thread.

The new discussion thread is now open!

1. You can reply to the message using the text box at the bottom of the page.

2. Then send your message by clicking on the upward-pointing arrow in the purple circle at the bottom right.

Open the discussion thread where you want to find an attachment.

In the discussion thread, click on the paperclip at the top right. Here you can see there is only one attachment in the thread.

In the attachments menu, you can display all attachments or sort them by format.

Here, the All filter is activated.

To see only photos, you can click on the Photos filter.

To exit the Attachments menu, click on the back arrow at the top left.

In a discussion thread, you can click on the "+" symbol or paperclip icon to add an attachment.

If you are on a computer, click "Attach File" to add an image or any other documentation in PDF, DOC, or MP3 format.

If you are on a mobile device (phone or tablet), after clicking the "+" symbol, you will also have options to Take a Photo or Capture a Video.

To finish, press the purple arrow to ensure your photo, video, or attachment is sent.

Choose the discussion thread you want to mark as unread.

• On computer: Click on three small dots

• On mobile and tablet: Long press on discussion thread

Then click on Mark as Unread

The message now appears as if you have not opened it!

From here, you can modify your profile photo visible to other users

Select Settings tab.

Under Security section, click Generate Recovery Code.

Follow the instructions

Select the Settings tab.

Under Security, select Change My Password.

Enter the new password, then repeat to ensure both passwords match.

When you are finished, click Save at the top right.

Select Settings tab.

Under Security section, select Change My PIN.

Enter the new PIN.

Repeat to ensure both PINs match.

In the email you received, click on the button inviting you to accept the invitation.

One of the following screens might be displayed

• If this is the first time you are opening Braver, and Braver has never been opened on your device, you will see a screen like the following:

  

  You can then choose the "Create a new account" option to continue to step 3, unless you have already created a Braver account in the past (in which case you should choose the other option, and you will directly go to step 4).

• If this is the first time you are opening Braver, but Braver has already been used by someone else on your device, you will see a screen like the following:

  You can then choose the "Create a new account" option to continue to step 3, unless you have already created a Braver account in the past (in which case you should choose one of the other options, and you will directly go to step 4).

• If you have already created your account in the past with the same email address as the invitation, but your session is not already active on your device, you will see a screen like the following:

  In this case, you should enter your password and in the next step, the security code you will receive by email or SMS, in order to proceed to step 4.

• If you have already created your account in the past with the same email address as the invitation, and your session is already active on your device, you will see a screen like the following:

  In this case, you should simply enter your PIN to proceed to step 4.

Follow the account creation steps

You can follow the tutorial for this purpose.

Enter the invitation secret code or answer the secret question

If you receive a discussion thread for a patient not yet associated with your patient file bank, the icon will be gray.

You can then Accept or Refuse to respond to the discussion thread. Notice the orange mention about the patient file.

To link the discussion thread to the correct patient, you will need to click on the patient file at the top of the thread.

Select Associate with a patient.

In this case, the patient is not in your patient file bank.

If this had been the case, you could have selected her from your patient files.

You must therefore create a new patient file.

Click on the icon at the bottom right.

Validate the information and modify it if necessary.

Then save by clicking on the checkmark at the top right.

The patient file is now created!

Click on the microphone icon to start recording.

When you are ready, click on the microphone icon. You do not need to hold it down.

Record your message, then click on the orange stop button.

You can now modify the text as you wish:

• If you want to redo your recording, select the backward arrow (on the left).

• To listen to it, press the "Play" icon (in the center).

• To send it, click on the paper airplane (on the right).

Your recipient will then be able to listen to or read your transcription.

Click on the 3 small dots of the discussion thread you want to close.

Select "Close for Everyone".

Confirm that you have finished.

There you go, your discussion thread is closed! It becomes an immutable artifact, but still accessible.

To export a discussion thread as PDF, select the closed discussion.

1. Then click on the 3 small dots at the bottom right of the discussion.

2. Select Export as PDF. A window will open for you to save it in the right place.

This is the team box. Closed discussion threads can be recognized by the hook on the right side of the excerpt.

If you click on it, you see the mention Collaboration was closed.

You can also find closed discussion threads by opening a patient file.

Here, I still have access to closed threads outside the channel.

Always in the patient file, I can select View details in a care channel to find its closed discussion threads.

There is a closed thread in this care channel.

Finally, under Network tab, select one of your contacts to see active or closed discussions with them.

They are accessible here!

In a discussion thread with the person or people to join, click on the phone icon.

If there is more than one person who could be notified of this call, the application will offer you to select those you want to notify.

You are now in the conference call! Click on the red phone icon to end the call.

In the patient tab, choose the patient you are interested in, then click on the three dots and "Create Channel" in the menu.

Give a title to the new channel.

Indicate which participants you want to involve in the care channel by clicking Invite.

At this point, you could choose a participant from a workplace (as in the example).

You could also use the search bar at the top of the page to find the desired participant.

If you want to involve a team in the care channel, click directly on Add to Discussion at the top of the workplace, then select the team or teams needed by repeating the last steps.

Once your participants are selected, write your first message and add content if you wish. To finish, create the channel using the paper airplane button.

Your new care channel has been created in the selected patient file.

From Patients tab, find and select the relevant patient.

In patient file, in desired care channel, click discussion thread addition icon.

At this stage, you can modify participating teams, but not individual participants.

Click Modify.

Select team to remove.

This is what your creation page will look like if you have modified participants.

You can add message of your choice, a title, and content before sending by clicking arrow-shaped send button.

To pin a file (photos, videos, documents) in a care channel, access a discussion thread in the care channel containing the file you want to pin.

Click on the 3 small dots (web) or long press on the file (mobile).

Click on Pin Document.

A small red pin will appear next to the file.

If we return to view the care channel details, we can see our pinned file.

We can replace this version of the document with a newer version. To do this, click on the 3 small dots (web) or long press on the file (mobile).

Click on the option to update.

This will create a new thread to notify participants that a new version is uploaded. Write a message explaining the changes and complete the send.

In the care channel, we now see the latest version of the file.

To view previous versions of the documents, click on the 3 small dots (web) or long press on the file (mobile).

Click on Open File History.

You will then see all versions of the file in question.

To see who is assigned to the discussion, you must access the list of participants in a discussion thread. Click on the thread that interests you.

Click the button to access participants.

Here you can see that in the doctors team, Emilio is assigned.

Emilio could unassign himself by clicking on the three small dots, then clicking "Unassign".

On mobile, long press on Emilio to access the menu.

To assign yourself, access the same menu and click "Assign me as responsible".

To assign another colleague, access the same menu and click "Assign as responsible".

Start a new discussion thread by clicking on the bubble on the home page.

Choose the type of discussion thread that suits you, then in the participants section, click Invite.

To invite a team, click on the workplace of the team in question.

Under the workplace name, click Add to Discussion.

Select the desired team.

Here we can see that the IPS team has been selected (see orange box).

Finish writing your message and send it by clicking here.

Start by accessing the patient's file.

Then click on the character icon at the top right of the file.

At this point, you must activate the presence of the patient, responsible persons (caregivers), or observers.

In the example below, the presence of the patient is activated.

You can now invite the patient. Click on Invite New Member under the Patient section.

Fill in the requested information.

Once the form is completed, click on Invite by Email.

Enter the email address of the patient (or caregiver).

Then select Invite to Patient Team.

There is an envelope next to the patient's name and the dot in front of the name is grayed out, which indicates that they have not yet accepted the invitation.

Repeat the same actions if you want to invite other responsible persons or observers to the patient's file.

When they have joined Braver, the envelope will have disappeared and their avatar will be colored, as shown in the example below.

To create a care channel, click Create Channel.

Give the channel a title.

Once you have given your care channel a title, you can add participants to the channel.

These participants will have access to all discussions in the care channel.

In the example below, the patient is added to the channel. Responsible persons will also be added.

You can now invite other healthcare professionals by clicking Invite.

After writing your first message, click the paper airplane to send it.

In the newly created care channel, you can see that a patient (pink square) and a responsible person (green square) participate in this care channel along with two clinicians.

To verify if the patient and responsible person have joined Braver, click View Details.

Then click on the participant avatars at the top right.

To see if patients and caregivers have joined Braver, click View Details near the title Patient and Caregivers.

Here you can see that the patient is Thomas Duclos and the responsible person in his file is his wife, Mrs. Duclos. There is no envelope next to their names, which means they have activated their Braver account and can chat with you!

To initiate a new discussion thread with patient or caregiver, you must find a care channel where they are located.

In the example below, we see two care channels, and the orange box shows that only the second one includes the caregiver. We could then click on the discussion thread creation icon to quickly create a new discussion thread in the right place.

You can modify the default participants of the discussion thread by clicking on Modify.

Here we see that the pharmacist team was not included in the thread you were about to create.

Check the corresponding box if you want to add them.

Click on the back arrow at the top left to return to discussion thread creation.

Enter a message, a title if needed, then send the discussion with the button at the top right.

Your new discussion thread now appears in the Social Worker care channel in Mr. Lachance's file.

On the Home page, under the Active Threads tab, you can quickly recognize a discussion thread including a caregiver thanks to the green squares next to the date.

Access your profile via your avatar at the bottom of the screen.

Select Add Profession. Here you can see that the profession of General Practitioner was already validated by the Braver team (see orange box).

Fill in the necessary fields to add your profession.

Then click the checkmark at the top right to save your profession.

A confirmation message will appear on the screen.

Start by navigating to your profile at the bottom of the screen.

Click on the Settings tab.

Select Unavailability Period, where you can configure a period of unavailability during which you will not be notified. This will also leave a clear trace for users who want to reach you.

Activate unavailable mode using the switch.

Indicate the date and time of your return to work.

Then select the checkmark at the top right to save your choice.

If someone wants to invite you to a discussion, they will clearly see that you are unavailable.

Start by navigating to your profile at the bottom of the screen.

Click on the Settings tab.

Select Availability Schedule. According to this schedule, your notifications will be paused until your return, when you will be informed of what you missed.

To modify your availability schedule, click on the dropdown menu to see the choices.

In this example, the user wants a custom work schedule.

For a custom schedule, indicate the hours during which you want to receive notifications for each day of the week.

Save your schedule in the top right corner.

Select the badge with your photo or initials to access your profile, then click on your name.

Click on the Settings tab.

Under Security, select Two-Factor Authentication.

By default, your two-factor authentication is sent by email. If you want to receive it by SMS, select this option.

If you have no phone number associated with your account, select Add a Phone Number.

Enter your number and select Create.

You will then receive a 6-digit confirmation code. Enter it in the appropriate field, then click Validate.