The network in a few lines
* Braver allows healthcare professionals to collaborate with all the actors surrounding their patients, whether they work in the same organization or not. Braver enables validated healthcare professionals to find other healthcare professionals working in different organizations: this is called the **Braver Network**. * The **Internal Network** includes all members of the same organization who exchange on Braver. For example, by clicking on a workplace, you can see all the members of the internal network of a healthcare establishment.The directory in a few lines
* In the Network tab of Braver, you can find all members of the internal or external network of your workplace in the search bar. * If you frequently communicate with a healthcare professional, it is a good practice to add them to your directory. Adding them to discussion threads will be faster as they will be suggested immediately. * When you add a professional to your directory, they are not notified. * Here is [how to add people to your directory](https://support-en.braver.net/guides/for-professionals/network/add-contact-to-directory). Adding workplaces works the same way. * If you invite a colleague to be a **friend**, they will also be added to your directory immediately and will be notified of this request.The profile in a few lines
* When a colleague finds you in the Braver directory or clicks on your name in a care channel, they can view your profile. * Your profile includes your photograph, a space to describe yourself, your profession, and your workplace(s). * It allows you to ensure that you are talking to the right person and to learn more about them.The workplaces in a few lines
* A workplace groups healthcare professionals who work together in a practice location (e.g., a private clinic, a pharmacy, a hospital center, etc.). * A healthcare organization can gather multiple workplaces.The patient files in a few lines
* Patient files allow identifying the patients about whom you collaborate. All clinical discussion threads about this patient will be recorded in this location. * Each independent professional or organization can create patient files and collaborate with other stakeholders using these files as anchors. * These files collect all exchanged information as well as the consents obtained from patients to carry out these exchanges within secure channels. * To preserve confidentiality, the patient files held by professionals or organizations are not themselves shared during collaboration with other stakeholders. However, nominative information is indeed shared to simplify the process. Each person has their own file and thus their own perspective of the patient's information, to the extent of what they can access. * The patient files of an organization can be aligned and/or synchronized with a centralized patient index to ensure continuity of information and proper referencing.Care channels in a few lines
* A care channel groups a "care team" where discussions occur. Thus, discussion threads can be classified in a patient file and then in a specific care channel. * Care channels allow reaching the entire care team with a single click, without having to add all participants one by one. * For example, under a patient's file, you might find the "Prescriptions" care channel that includes the doctor, nurse, and pharmacist of the patient. All discussions about prescriptions will be grouped in this care channel. * Discussions created in a channel can include all members of the care team or a subset of it. This allows notifying the right people without disturbing others while ensuring they still have access to the shared information. * Communication with a patient or a member of their entourage is done by inviting them into a care channel.Tell me more!
* A care channel is always associated with a patient file. * These channels are titled to offer an immediately recognizable context for the care team members (e.g., "Comfort Care", "Chronic Back Pain", "Multidisciplinary Care", "Hospitalization", etc.). * A member of the patient's care team who created or was invited to a care channel (e.g., their family doctor, pharmacist, home care nurse) can easily initiate discussion threads with one or more other care team members as needed. * The team of a care channel can include: * individual healthcare providers * the [patient or members of the patient's entourage](/for-healthcare-professionals/patient-and-caregivers) (e.g., family, caregiver) * [teams](/for-healthcare-professionals/teams) * When a work team is invited to a care channel, one of its members can be designated as the person responsible for the patient at a specific time. * The designated member of a work team for a particular care channel can change over time, either manually or through integration with a source system for schedule management (on-call person) or patient records (person responsible for the patient). * Discussions created in a channel can include all members of the care team or a subset of it. * The care team gathered in such a channel can be composed of members from the same organization or different organizations, as they are all within a single network. * When the patient's consent is implicit between the different parties (e.g., different teams within a hospital), consent is not requested as it is not necessary. * When a user or team is invited to a care channel but there is no implicit patient consent between the inviting party and the invited party, Braver requests and records that the inviting person has obtained the patient's consent to include the other party in the care channel. * A care channel can be created automatically through integration with a third-party system, for example, following an event that requires information exchange between designated professionals. * When invited to be included in a care channel, the invitee can choose to accept or decline the invitation, except for patients or caregivers.The teams in a few lines
* If you include teams without identifying who in the team you want to talk to, the discussion thread ends up in the team's [triage box](#la-boite-de-triage). * If you include an individual who is a member of a team, their team is also added to the discussion thread, and the invited person can invite other members of their team to join the discussion thread as needed. * These teams are made up of members who share communication management. * A workplace can gather different teams. * Team grouping is mostly based on **professions** (e.g., "nursing" gathers all the nurses on a floor, "physiotherapy" gathers all the physiotherapists in a clinic, etc.), but administrators can use any basis to build a team.Our security model in a few lines
* Discussion threads are end-to-end encrypted with AES encryption keys that only the participants can know. * Exchanged files (photos, documents, videos) are also encrypted with unique AES keys, which are themselves encrypted so that only the people with whom the files have been shared can know them. * The content of each patient file is separately encrypted with an AES key that can only be decrypted by a private key held by the owner of this patient file (a user or an organizational unit). * Each message shared in a discussion thread is signed with the author's key and frozen in the thread's history, allowing us to guarantee that a discussion thread has not been artificially shaped or modified in an unauthorized manner. * Data preserved on the mobile device used by a user is all encrypted at rest with an AES key stored in the hardware security module provided by iOS and Android devices. No data is preserved in a web session. * Mobile and web sessions auto-lock after a certain period of inactivity and require the user to unlock with a PIN or biometric recognition. * Every interaction with Braver's cloud infrastructure is systematically verified against the user's permissions and recorded in an audit log.| Role | Action | Target |
|---|---|---|
| Admin | * | organization.* |
* | workplace.* | |
* | group.* | |
* | user.* | |
Manage, View, ViewAll | inbox | |
Edit | inbox.settings | |
Manage | role | |
* | automation.* | |
* | registry.* | |
| Member | View | group.member |
View | group.details | |
| Team Manager | * | inbox.discussion |
* | patient.* | |
| Team Participant | View, UnassignSelf | inbox.discussion |
* | patient.profile | |
| Patient and Caregiver Manager | Search | patient.profile |
* | patient.circle.* | |
Manage | group.patient.member |
Using in "remotely managed" mode
If you are a healthcare organization and want to distribute Braver to patients or caregivers on mobile devices that you own, you have the option to use Braver in [**remotely managed** mode](/for-administrators/remotely-managed-mobile-device). In this mode: * The user will not be able to accidentally log out of their account (which will reduce support needs for your teams) * The user will not have to enter their PIN to unlock the Braver app (only possible if a PIN or biometric recognition is enabled on the mobile device) For this mode, only iOS and iPadOS are supported, and we recommend **at minimum** the following devices for their increased security: * iPhone XS and XS Max * iPad Air 3 * iPad mini 5 * 8th generation iPad| A Professional | If you are using Braver to communicate in the context of your work. | /pages/GRgggjCq4ij5JJY08V3S | /files/ec0wrTKIoSl21ULZYZ8I | |
| A Patient or Caregiver | If you are using Braver because you have been invited by your care team or that of a loved one. | /pages/IuS1M2vslViVu2DpTZYL | /files/xAFHbeF8Wx9i8aDeBFHl | |
| An Administrator | If you are managing a Braver deployment in your healthcare organization. | /pages/Z02zijO2fr5TH4ua1RWL | /files/iyeDadrWUndhmPMQ6lhg |
